We at GirlGuiding New Zealand respect your privacy. We ask for personal information directly from adult members, and indirectly from parents or legal guardians on behalf of youth members, where they have the appropriate authority to provide that information. This includes information needed for Guiding related purposes and to deliver our services. Personal information is stored electronically and handled in accordance with the Privacy Act 2020 and all subsequent amendments. Individuals (and, where applicable, parents or guardians) have the right to access and request correction of the personal information we hold. You may choose not to provide requested information; however this may limit our ability to provide certain services or enable participation in GirlGuiding New Zealand activities.
What we use your personal information for
If you have not enrolled as a member, we will only use your personal information for the purposes for which you provided it.
If you have enrolled as a member, we use your personal information for Guiding related purposes, which may include but is not limited to:
• contacting you when needed;
• delivering resources;
• inviting you to events;
• meeting Health and Safety requirements;
• reviewing and updating our programmes; and
• for marketing and promotional purposes.
Information storage
If you have enrolled as a member, we store your personal information electronically on the Online Guide Manager (OGM) system.
You can view and update this through your account or for parents of girl members on the Parent Portal. This account is also where additional information can be provided such as medical history to support attendance at GirlGuiding NZ events, and grant permission for photos and other uploads to be shared through our publicly facing communication channels. Click here to view the Online Guide Manager Privacy Policy.
Cookies
Cookies are only used on this website to store your login details and tell the website you are logged in. The site will not function correctly without them.
If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then we recommend that you either do not use this site, delete the cookies after visiting the site, or browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari)
Information sharing
We will never sell your personally identifying information.
In the case of any incident, accident, illness, or other emergency requiring treatment, your personal information will be made available to external parties for the purposes of treatment or to protect the participant’s welfare.
In all other cases your personal information will only be accessible to GirlGuiding NZ personnel and will not be made available to any other person or organisation without your permission except when required to by law.
Information retention
We only retain collected information for as long as necessary in order to provide you with your requested service and for related GirlGuiding marketing purposes. What information we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
External website links
Our website may mention or link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Privacy Officer
For any privacy related questions or concerns about how we handle and store user data and personal information, please contact our Privacy Officer: angela.reeve@ggnz.org.nz
This policy is effective as of 01 August 2026.
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